Typically, orders are processed and shipped within 3 business days after payment is received. Processing of your order begins upon receipt of your order, contact information, shipping information and payment.
Normal business days/hours of operation are Monday through Friday, 9 a.m.-5 p.m. EST. If we expect any shipping delays, you will be notified. If you have any special delivery needs, please call us toll free at (855) 942-8339 to determine if your request can be accommodated. The cutoff for processing and shipping an order the same day is 12 noon, EST. Standard USPS Mail or UPS are utilized for shipping.
We offer free shipping on most items to any of the 50 United States. Items that qualify will display a “Free Shipping” icon on the product page. Certain items, especially those with excess weight, do not qualify for free shipping. For those items, and for destinations other than the United States, regular shipping charges will apply and will be assigned at checkout.
We reserve the right to review and accept or reject orders for any reason. Your order, whether charged to a credit card or paid by Paypal, is subject to our review and acceptance. We reserve the right to inform you of errors, omissions or inconsistencies that may have been present on our site, and to take action that we deem appropriate to correct the errors. We further reserve the right to decline an order placed on our site, and to release credit or Paypal payments for product that we are unable to ship for any reason.